Chatbot Start
- Implementation
- from 1,500 RON
- Recurring
- 190 RON/month + AI usage
Website chatbot, one language, FAQ and website information, request collection, email notification and handover to a person. No WhatsApp, CRM or bookings.
An AI assistant for your customers, configured on your company's approved information.
It explains your services, answers frequent questions and takes requests, including outside business hours. Integrations for bookings and CRM are agreed depending on the project.
Use case example
The problem
The same questions, every day, evenings included
Your team keeps answering questions about services, opening hours or next steps, and requests received outside business hours go unanswered until the next day.
The goal
Consistent answers and requests captured
The assistant answers from approved information, takes the details of interested people and hands difficult conversations over to a person. We can track the time to first response and the number of requests captured.
Who it is for
Companies with repetitive questions and information already clarified
It works when you know what the assistant is allowed to say and when there is a person to take over difficult conversations.
- Repair shops, salons, clinics and service businesses with repetitive questions.
- Companies with an active website, where customers also write outside business hours.
- Someone who can approve the information: services, policies, FAQs.
- It is not suitable if no one in the company can approve or update the information.
What is included
What the assistant does
- Answers frequent questions based on approved information.
- Explains your services and guides the visitor to the next step.
- Takes contact requests and passes them to the person responsible.
- Hands the conversation over to a person when it cannot answer or when the customer asks for this.
- Is tested together with the people who will use it, before launch.
- Usage costs and monitoring rules are set out in the quote.
Use case example
A request received in the evening
At 21:30, a customer asks whether a service is available. The assistant answers from approved information, asks for contact details, and the request reaches the person responsible. In the morning, your team has the request ready.
How we work
From information to a tested assistant. From approved information to an assistant tested together with your team.
Use case example
Step 1
We decide what it needs to know
We choose the frequent questions and the documents the assistant is allowed to use.
Step 2
We configure
We prepare the sources, the answering rules and the handover to a person.
Step 3
We test together
We check real conversations and correct the answers before launch.
Step 4
We launch and monitor
We install the assistant on your website. Managed operation includes monitoring and fixing implementation errors.
Cost model
Chatbot Start or Business
Starter configurations with distinct limits. AI usage is invoiced separately.
Chatbot Business
- Implementation
- from 3,500 RON
- Recurring
- from 390 RON/month + AI usage
Everything in Start, plus CRM integration, bookings, email, WhatsApp where possible, custom rules and reports.
What you should know about costs
- Chatbot Start does not include WhatsApp, CRM or bookings. These are agreed depending on the project and quoted separately.
- AI usage is separate: it is paid according to actual use. Usage costs and monitoring rules are set out in the quote.
- Separate external costs: WhatsApp/Meta, messaging providers, subscriptions and integrations have their own costs.
- Managed operation: monitoring, maintenance and adjustments according to the agreed package.
Limits
Limits we state from the outset
- Chatbot Start: one website, one language, simple request collection.
- Additional channels, CRM integrations and bookings are quoted separately.
- An AI assistant can make mistakes; that is why it has rules for handing over to a person.
- We do not guarantee a number of requests or sales.
- We do not offer unlimited usage.
FAQ
Questions about the customer assistant
Can’t find your answer? Write to us and we will get back to you.
Services, opening hours, areas served, frequent questions and the documents the assistant is allowed to use. The company approves everything that goes into the configuration.
Yes, any AI system can make mistakes. We reduce the risk through approved information, testing before launch and handover to a person.
Not in Chatbot Start. These can be agreed depending on the project, with a separate quote; WhatsApp/Meta costs are separate.
Separately and visibly. Usage costs and monitoring rules are set out in the quote.
We agree the data needed, access, providers and retention rules depending on the implementation, in line with the Privacy Policy.
Contact
What would you like to simplify in your business?
Tell us what takes up your time or what you would like to work better. We will come back with the questions we need to prepare a proposal.
- Projects are coordinated directly by the founder.
- Costs and limits are agreed in writing before the project starts.
- Your details are used only to reply to your request.