Requests left unanswered?
Request and sales automation
Requests land in one place, quotes are easier to track and your team knows when to get back to the customer.
Sales automationAutomation and AI assistants for companies
Less repetitive work. More time for your business.
We automate how requests are captured, how customers get answers and how data moves between your apps. We implement AI solutions tailored to how your company works.
Tell us what you want to improve. We propose the solution, the steps and the costs.
Example: a request sent through the website form is added to the CRM, the person in charge is notified, and a reply is prepared for review before it is sent.
Use case example- 15+ years of experience in web and SEO
- Implementation coordinated directly
- Costs agreed before the project
01 — Where time gets lost
What we can simplify in your company. Where does your team lose time and opportunities?
We start from the tasks that repeat every day: requests, questions, data copied between apps. Predictable steps use classic automation; AI steps in only where it adds value.
Request a quoteAnswering the same questions over and over?
AI assistants for customers
An AI assistant answers frequent questions and takes customer requests, using information your company has approved.
AI assistants for customersCopying data and preparing reports by hand?
Operations automation
We connect your apps to cut down on copied data, hand-made documents and repetitive reporting.
- Email triage
- Data from documents, with validation
- Reports and notifications
- Syncing between apps
02 — In practice
The story of one request. Follow a request from the website form to a quote. Predictable steps use classic automation; AI helps only where it adds value.
Use case example
Step 1
Request received
A customer fills in the form on your website. The request is captured right away, even outside business hours.
Classic ruleStep 2
Data in the CRM
The contact and the request appear in the CRM without manual copying. Nothing gets lost among emails.
Classic ruleStep 3
Owner notified
The right person is notified, following rules we agree on together.
Classic ruleStep 4
Reply prepared
AI can help interpret the request and draft the reply. The quote is prepared for review before it is sent.
AI · Human reviewStep 5
Follow-up
The request moves forward in the CRM and the follow-up is scheduled according to the agreed rules.
Classic rule
And in other situations. Three common examples of solutions we implement.
From form to CRM and follow-up
Problem: Requests arrive through the form and by email, and some of them never get a reply or a follow-up.
Solution: Each request is recorded in the CRM, the person in charge is notified, and follow-ups run on rules we set up together.
Assistant for information and contact
Problem: The same questions about services and opening hours get the same answer every day.
Solution: The assistant answers from approved information, collects contact details from interested visitors and hands over to a person when it cannot help.
Recurring report, prepared automatically
Problem: The weekly report means exporting, copying and formatting data from several apps by hand.
Solution: Data from the connected apps is centralised, and the report is prepared and sent to the person in charge on schedule.
03 — How we work
We start with one process. We expand once the results are verified. Every step has costs and limits agreed before we begin.
Clear implementation. Predictable operation.
The offer lists the workflows and integrations included, the acceptance criteria, the recurring costs and the limits of support. AI usage, licences and other external services are shown separately.
- Initial implementation
- Monthly operation and optimisation
- Usage and external services
We review the process
We map the steps, the apps in use, the volume and the points where delays happen.
We define a pilot
We agree what we implement, what we measure, the limits and the costs.
We build and test
We test the workflow, the exceptions and the approvals together with the people who use it.
We launch and monitor
We put the solution into operation and agree on running, support and further improvements.
04 — Online presence
We also support your company’s online presence. Websites, online stores and search visibility.
We build websites and online stores and improve their structure, content and visibility in Google and in AI-assisted search.
See the free-setup website offerBusiness websites
Fast, clear websites tailored to your business, designed to turn visitors into requests.
Details
What we build
The right technology for what your business needs, without features you won’t use.
Local SEO
We improve your website’s structure and content for relevant searches in your area.
DetaliiVisibility in AI search
Clear, well-structured information about your company, easy to use for the AI assistants that answer searches.
Detalii05 — Why Viatron
Built carefully, explained clearly. You know upfront what you get and what it costs.
We work with simple, verifiable processes: the same person reviews, implements and explains the result to you.
Costs agreed upfront
The offer separates implementation, monthly operation and AI usage. We don’t start without your approval on each.
Pages that load fast
Because nobody likes to wait. Lighthouse scores measured on this website’s homepage (mobile test).
96
Performance
100
Accessibility
100
Best practices
Connected to your apps
Email, spreadsheets, CRM, messaging.
On any screen
Desktop, tablet and phone.
No hidden tracking
Analytics run only with the visitor’s consent.
Talk directly to the person doing the work
No middlemen between you and the implementation.
06 — Who we are
A partner for automation and digital development. Viatron builds automation, AI assistants and web projects for companies in Romania.
The founder, Popescu Mihai Alexandru, has more than 15 years of experience in web development and SEO and runs every project directly, from the first conversation to implementation.
07 — Questions
Frequently asked questions. You will find more answers on each service page.
Repetitive steps based on data and clear rules. We check feasibility before making an offer.
No. Predictable processes can use classic rules. AI helps where information has no fixed shape, and important actions can require human approval.
It depends on their APIs, permissions and limitations. We check every integration before making an offer.
It depends on the process, integrations, volume and operation. Automations and AI assistants start from 1,500 RON. The offer states the implementation cost, the monthly costs and the limits of each package.
We define which information is needed, who has access and which providers are involved. These details are agreed for every implementation.
We define the handover to a person and the limits of the answers, depending on the solution.
We set initial indicators and acceptance criteria, for example processing time, followed-up requests and errors.
Yes. AI and SEO services are separate. Small companies can get a business website of up to 5 pages with free setup, paying only for hosting: 500 RON/year or 60 RON/month, with the domain paid separately.
08 — Getting started
Four steps from idea to implementation.
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You know what takes up your time
You know what repeats every day and what you’d like to run more smoothly. The first step is done.
Step completed. -
Fill in the form
A few short questions so we understand your business and what you want to simplify.
Fill in the form -
Get the proposal
We review your request and propose the solution, the steps and the costs, before any commitment.
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We implement, you keep working
We build, test with your team and launch. You focus on your business.
Contact
What would you like to simplify in your business?
Tell us what takes up your time or what you would like to work better. We will come back with the questions we need to prepare a proposal.
- Projects are coordinated directly by the founder.
- Costs and limits are agreed in writing before the project starts.
- Your details are used only to reply to your request.